Ordering,  Build Times, Courier pick up, Updates, T&C's

Please note I only take orders inside the UK

Click for terms and conditions

Ordering is done for the most part online, but I can take orders over the phone.
Text when you are ready to order and I will call you and talk you through the ordering process whilst you are online if this helps. Orders done without speaking to me first will be clarified over the phone if needed after ordering just in-case there are any input mistakes, simple.
Full payment with the order. For more details see the terms and conditions.



Rods in stock can go the next working day from order.

Build time for rods ordered to be built are about 2 months on average currently but please allow 4 months if parts aren't readily available.
Text me on 07905256747 before you order if you like and I'll give a clearer time frame on your build.
Please cancel your order within 2 days of placing it if this open time frame isn't acceptable.

Courier pick-up
​​​​​When your order is complete and ready to go I will email you all the information needed for you to arrange your own courier pick up, simple.

Updates on the progress of your rod build.

I will update you after 4 months from order date, or when the rod is ready, whichever comes first.

I don't offer an update service before 4 months has passed. I apologise if this sound strange but there is a reason for this.
Asking for an update on the progress of your rod build can only result in one reply, "not ready yet". Requests for updates on rod orders are surprisingly time consuming to deal with and result in me stopping building rods to answer update requests. With 100s of orders in the system at anyone time, you can see that, for example, a weekly request will result in productivity grinding to a halt, and an obvious big increase in lead times which none of us want. Again I apologise that this sounds strange but building rods is the priority.

This page is updated when my lead times alter.


Orders can be picked up by your courier when they are completed and ready to go.

Collection is person is available by arrangement.

 

Mark Tunley
Knowl Hill, Berkshire
Tel: 0790 525 6747
mark@marktunley.com

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