Ordering, Delivery or Pickup, and Build Times

Please note I only take orders inside the UK

Ordering is done for the most part online, but I can take orders over the phone.
Call or text when you are ready to order and I will talk you through the ordering process whilst you are online if this helps. Orders done without speaking to me first will be clarified over the phone if needed after ordering just in-case there are any input mistakes, simple.
Full payment with the order. For more details see the terms and conditions.

Rods in stock ordered before 11am can be dispatched the same day by Couriers next day delivery service.

Custom Rod orders and Dark Carbon Rods can be dispatched when they are completed and ready to go using Couriers next day delivery service.

Build times for rods that are not in stock.
Rod build times are usually between 1 and 3 months, but can be longer if parts aren't readily available. Please cancel your order within 2 days of placing it if this open time frame isn't acceptable.

I will contact you when the order is complete to arrange pick up or delivery.
If your order is not ready after 2 months I will contact you giving details of the delay, and options available.
I’m unable to offer an update service before this time due to the considerable slowing affect it has on build times.
I try to run an efficient workshop and the less “admin” I do the quicker the build times are.
Please do however feel free to contact me if there is sometime urgent that needs to be discussed regarding you order.

Delivery Costs. £20.00 by courier, not insured. ( see terms and conditions )
Pick Up is available during week days.
 
Mark Tunley
Eastleigh, Hampshire
Tel: 0790 525 6747
mark@marktunley.com

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